FAQ
Information and advice
Is it possible to adjust the suction power?
Yes it's possible !
The hands-free breast pump offers up to 10 levels of suction intensity for the mode: stimulation, expression, massage and 3 levels for the bionic mode.
By adapting the suction to your body, you will be able to optimize the amount of milk you express while avoiding any pain or discomfort.
How long does it take to express milk?
The time it takes to express milk depends on each woman.
In general, a pumping session lasts from 10 to 30 minutes maximum. However, it is important not to exceed 30 minutes per breast to avoid excessive stimulation.
How to store expressed breast milk?
Expressed breast milk can be stored in the refrigerator for 3-5 days or in the freezer for 6-12 months. It is important to store milk in clean, sterile containers, noting the date it was pumped. Milk should be warmed gently before being given to the baby.
How long does the battery last?
This battery is capable of providing enough power for approximately five pumping sessions before requiring a recharge. However, it can vary depending on several factors, such as the suction strength you choose, how often you use the breast pump, and the length of each pumping session.
Is it possible to breastfeed on one side and express milk on the other?
Of course ! You can completely breastfeed your baby on one side while using the breast pump to express milk on the other. With our modern breast pumps, without cords or hanging bottles, it is easier than ever to breastfeed your baby and express milk, while being comfortable.
Should I use the breast pump with a specific bra?
It is recommended to use a nursing bra so that it keeps the breast pump firmly against your chest and stable, even when you are moving.
How to clean the breast pump?
- Clean the breast pump after each use: disassemble the breast pump and clean all parts using warm soapy water or a cleaner specifically made for breast pumps. Rinse thoroughly and dry each piece before reassembling them.
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Sterilize parts regularly: It is recommended to sterilize breast pump parts regularly to kill bacteria. Boil the pieces for about 5 minutes.
- Store the breast pump properly : After each use, store the breast pump in a clean, dry place. Avoid storing it in humid places or exposed to direct sunlight.
By following these maintenance tips, you can extend the life of your breast pump and ensure that it operates efficiently and hygienically.
How to choose your breast pump size?
It is important to choose the right size to avoid pain
and optimize the expression of breast milk.
Good to know: the nipple of the breast pump is made of soft silicone in order to adapt
best to the shape of your nipple. A slight size deviation is less
bothersome than with a rigid plastic breast shield.
Download our size guide
Order
What should I do if there is a problem with my order?
If you have any problem with your order (lost package, defective item, missing item, etc.), please contact us at sav@wemum.net or via the contact form and we will quickly offer you a solution!
How to track my order ?
You can track your order in the "track my order" tab after logging in.
Delivery and returns
What are the delivery times ?
The delivery time is 3 working days (excluding weekends and public holidays).
Once the parcel has been handed over to the carrier, you can track its delivery via the "track my order" tab. Do you have a question about sending the package once delivered to the carrier? Contact him directly with all the package references.
How to return an item ?
We accept the return of your order within 14 days from the date of receipt of your order.
The product must be intact, unopened and in its original packaging.
Return costs are your responsibility. You are free to choose the shipping method.
To find out more, consult our general conditions of sale.
Please send us an email at: contact@wemum.net so that we can explain the procedure to you in detail.